Call SKB Real Estate to discuss your real estate goals. 907-802-1023

Jobs Page

Willa’s Way Case Manager with Abused Women’s Aid in Crisis (AWAIC)

Posted by Caitlin Shortell | Jan 19, 2023 | 0 Comments

Job Description

Position Summary: This is a full time, non-exempt position that is responsible for providing
case management to residents/potential residents of the Willa's Way transitional housing program.
The schedule for this position is Monday through Friday 8:00 a.m. to 5:00 p.m.


  • Bachelor's degree in Social Work, Psychology, Justice, Education, Public Health or related field from an accredited institution or four (4) years of progressively responsible experience in advocacy in the field of domestic violence, crisis intervention, trauma, criminal justice, sexual assault, and/or stalking.
  • Excellent written and verbal communication skills are required.
  • Basic computer skills are required.
  • Ability to prioritize, multi-task, and be flexible in a fast-paced environment with integrity, compassion, and the ability to handle sensitive issues in a confidential manner is required.
  • AWAIC staff are required to have reliable transportation and a biannual background check by the approved authority. All convictions will be reviewed by the Human Resources Director and Executive Director which may exclude an individual from employment.
  • Must possess a valid State of Alaska Driver's License.


  • Experience in Housing Case Management

Essential Functions Include And Are Not Limited To:

1. Case Management

  • Provide advocacy and support services to services to victims of DV/SA/ST including the development of creative strategies for managing case needs, intervening, and referring to available community resources.
  • Provide crisis intervention, individual support, information, and referrals for victims of DV/SA/ST.
  • Provide participants with information about AWAIC services, housing options and other community resources.
  • Increase victims' safety and support with individual safety planning and Jackie Campbell

2. Danger Assessment.

  • Help participants move into apartments.
  • Attend and participate in all required staff meetings.
  • Remain updated on current information in the field of DV/SA/ST and how it intersects with substance use disorders through research, workshops, and training opportunities.
  • Acknowledge the diversity reflected in the AWAIC program population and demonstrate a commitment to cultural competency.
  • Adhere to AWAIC's model of ethical communication to include addressing conflict and establishing boundaries.
  • Participate in the group presentation rotation.
  • Provide support to shelter as needed.
  • Provide support to front desk as needed.

3. Records and Reporting

  • Maintain accurate participant records and information according to agency policies, procedures, and grant requirements.
  • Complete all statistical tracking accurately and within established timelines.

4. Training/Outreach (Only As Directed)

  • Conduct presentations and training to community organizations regarding AWAIC services, DV/SA/ST.
  • Represent AWAIC at various community meetings.
  • Provide training support to new employees, volunteers and interns.

5. Willa's Way Program

  • Provide case management and support to residents of the Willa's Way Transitional Program, including but not limited to referrals to community resources, permanent housing options, and transportation.
  • Provide 6 months to 1 year of follow-up case management for participants who have exited the Willa's Way program.
  • Provide the above services to potential residents (referred by shelter case managers or staff from other agencies) while determining eligibility for the program and other options for housing, either temporary or permanent.
  • Support those transitioning from Willa's Way to permanent housing by identifying resources for success and assistance moving into their apartments.
  • Provide transportation to assist Willa's Way participants in accessing resources.

The above noted job description is not intended to describe, in detail, the multitude of tasks that may be
assigned but rather to the associate a general sense of the responsibilities and expectations of his/her
position. As the nature of business demands change so, too, may the essential functions of this position.

Required Job Qualifications

In order to be considered for this position you must submit a fingerprint-based background check, per AS 12.62.160(b)(9). If you agree and submit your fingerprints at time of hire, you have certain rights. To continue this application process please
Are you willing to submit to a Background Check?
Please confirm your understanding that the instructions to complete or challenge your criminal history record is available under Title 28, Code of Federal Regulations (CFR), Section 16.34.
Please confirm your understanding that you will be given 30 days from the date your criminal history record is received by AWAIC, to complete or challenge the information contained in your criminal history record (or decline to do so).
Please confirm your understanding that providing your fingerprints and associated information is voluntary; however, failure to do so may affect completion or approval of your application.
Do you possess a valid/current State of Alaska Driver's License or can you obtain one by the time of hire?

About the Author

Caitlin Shortell

EXPERIENCE  Owner/Founder Caitlin Shortell (J.D. Northeastern University School of Law 1999) is a lifelong Alaskan. Ms. Shortell started her legal career with an externship for the Honorable Judge Maxine Chesney of the United Sta...


There are no comments for this post. Be the first and Add your Comment below.

Leave a Comment

The materials on this website are intended for general informational purposes only and do not constitute consulting or legal advice. Any electronic communication sent to Shortell Law LLC may not be secure and thus may be disclosed. We request that you do not send sensitive or confidential information electronically. The sending of electronic mail does not create an attorney-client relationship, and the contents of any such mail are not privileged unless the sender is a current client of Shortell Law LLC and the communication is sent pursuant to that relationship.